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About Us

 

Welcome to bettercaremarket, your number 1 destination for all your practical home healthcare essentials, daily living & mobility aids and medical equipment. We are dedicated to giving you the very best products specialised on your chronic conditions with a focus on independence and affordability.

Bettercaremarket wants to bring products that help customers with a chronic illness lead an easier, better and happier life. We empower thousands of customers in Australia every year to live their own independent life thanks to a range of everyday products that will assist them. We have handpicked practical products and written many useful blogs and articles to improve the quality of day-to-day life for those living with a chronic condition.

From folding electric wheelchairs and mobility scooters for Parkinson’s Disease patients to bathroom safety equipment for individuals recovering from a stroke or continence care products for active users, we’ve got the products you need!

We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us.

 

The bettercaremarket Mission
At Bettercaremarket we want to be the destination for people living with long-term conditions who are in need of everyday practical support for their symptoms and side effects of their disease.
Our bettercaremarket Motto
Better care, better health, better living.
Our bettercaremarket products from quality suppliers
At Bettercaremarket we are proud of the products we present; made by suppliers we know and trust. We carefully select our manufacturers that meet our standards to give you great performance at an affordable price. Working closely with our suppliers, we continue to expand and update our range of products based on recommendations from our customers. And if we don't have the product you are looking for, we'll help you get it!
We bettercare for our customers
We work hard to help more people living with long term conditions in Australia. We equip our customers with high quality products and useful information. We try to empower people to regain their independence and in doing so, make their everyday living a little bit better.
Committed to better customer service
At Bettercaremarket we are committed to being more than just your ‘typical’ online home healthcare essential supplier. While we are trying to offer you the highest quality products and supplies at affordable prices, we also want to provide you with trusted customer service. Our friendly and knowledgeable customer service staff will strive to help you find the best products at prices you can afford while understanding your individual needs. If we can’t sort it out straight away, we’ll do our best to find you what you want a.s.a.p.! We are looking forward to serving your needs and proving that we are your destination for home healthcare essentials and supplies.
Bettercaremarket and NDIS
Since 2019, we are proud to be a registered NDIS provider. We offer a truly 'person centred' service to our NDIS community. You choose the products and we do the rest!
Meet bettercaremarket
We are an Australian company with a small team who are passionate about helping customers reach a more independent life. We are determined to bring unique user’s experience and functional products while still maintaining an affordable price. We all stand strongly by our mission!

 

Our bettercaremarket Founders

Erik Louwerens

14 years ago I came to Australia to lead the merger of Sanofi and Aventis creating the third largest pharmaceutical company. Prior to that I was educated as a medical doctor. Today I’m realising my long-term desire to make a difference for patients by means of various advisory positions in healthcare. Looking to alleviate my mother’s risk to fall and fracture her osteoporosis affected hip, I wasn’t able to easily locate and buy the padded pants I once read about. Eventually I visited various stores and bought a few of the practical solutions I was looking for. This unhelpful experience triggered the founding of a specialised website, bettercaremarketwhere customers can find helpful information and specialised assistance to select suitable and practical solutions for their daily inconveniences.

Wim Battaerd

I have had a successful career in the pharmaceutical industry, where I created a multi-national consultancy business focusing on improving commercial effectiveness for pharmaceutical companies.  After selling my first business and a number of years consulting, Erik and I established a new business focusing on ways to improve patient health and wellness. We introduced bettercaremarket  to help people get easier access to products and services to enjoy a better quality of life. I have extensive experience in the pharmaceutical industry, medical publishing and many years building health technology solutions. My vision with bettercaremarket is to create the most trusted support platform for patients who need some assistance in their daily living. 

 

Your bettercaremarket Team

Annemarieke_bettercaremarket

Annemarieke

I am the Content Manager.  From my own experience, I am passionate about sharing knowledge, and ideas with others to help enhancing the wellbeing and quality of life of those living with a life-limiting illness, and their carers, whilst hoping they can maintain their dignity and independence.

 


Maayke_bettercaremarket

Maayke

I am the Social Media and Digital Marketing Associate, Guada, Annemarieke and I do our best to ensure you are aware and able to benefit from bettercaremarket. Maintaining independency is so important to so many Australians. Therefore, I want to be able to provide Australians with products that can help them with their day-to-day activities and continue living their best life.


Guada_bettercaremarket

Guada

I am the Social Media and Digital Marketing Manager. I joined the Bettercaremarket family in December 2019. I work together with Maayke and Annemarieke on all things social while keeping everyone informed on all the digital changes and innovations.


Nirav_bettercaremarket

Nirav

I joined Bettercaremarket in November 2019, after having worked at many of their projects in the past. I love to find solutions to create a customer friendly website. I would describe myself as a team player with an obsession for tech. 


Vishaal_bettercaremarket

Vishaal 

I'm from India with background in IT and work as a Business Analyst. Currently, I maintain all products changes and communicate with our suppliers. I would like bettercaremarket to capture the market with high-quality products and service.


Joerg_bettercaremarket

Joerg

I have been working in IT for over 2 decades. I am interested in all things that have to do with networking, servers, and computing. I am responsible for Customer Service and Support. I also work on troubleshooting and fixing things behind the scenes if necessary.