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Order Cancellation Policy

How can I cancel my order?

Once you have submitted your order your credit card will be charged. To cancel your order you will need to contact the Discount Drug Store pharmacy that you nominated during the checkout process. This will be identified on your order confirmation email. You will need to provide the pharmacy with your order number & customer details to receive a refund. The store you purchased from as soon as possible and quote your order number to receive a refund. Your refund will then appear on the credit card you used to when purchasing. Allow 2-5 working days for your refund to appearing, depending on your banking institute.

For postage orders, please keep in mind that most orders will be packed and posted with 24 hours. If you wish to cancel an order once it has already been posted, you will need to post it back at your own cost and your order will be refunded minus the original postage fee.

Please note: your order number and the contact details from the store you purchased from can be found on your order confirmation.