Order Cancellation Policy

How can I cancel my order?

Once you have submitted your order your credit card will be charged. To cancel your order you must contact BetterCareMarket Customer Service Team as soon as possible. You can reach us on 1300 172 151. You will need to provide the Customer Service Team with your order number & customer details to discuss the order cancelation. Depending on the situation and provided that already received product(s) are returned in the same condition as these were dispatched a refund may be applicable. In some cases, when the product was already shipped, a restocking fee may be applied; also postage charges are the repsonsibility of the customer.