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Bettercaremarket & NDIS

The NDIS is an abbreviation for National Disability Insurance Scheme and is a Government initiative designed to support Australians with a disability. The scheme is overseen by the National Disability Insurance Agency – or NDIA – and allows individuals with a significant and permanent disability to access government funding.

The NDIS has already helped support a better life for thousands of Australians, their families and carers.


For who is the NDIS?


The NDIS focuses on those with a disability – the NDIS participants - and provides them with the choice to decide how and where to use their allocated funding. Participants can get the support across many areas. The NDIS takes a lifetime approach, investing in people with disability early in life, so they can improve the outcome of the participant later.

Through NDIS authorisation, allocated funding goes directly to products and equipment that the NDIS participant really needs from the provider of their choice. For each eligible NDIS participant, a plan and budget are created based on specific individual needs and goals.


bettercaremarket and the NDIS created Bettercarendis


In June 2020, Bettercarendis was registered by the NDIS Commission as a qualified and certified NDIS provider for bettercaremarket.

NDIS applicant

Bettercarendis assists NDIS Participants with the authorisation of NDIS funds in collaboration with the NDIA. The objective is to create easy and fast access to NDIS funds allocated to NDIS Participants.

We are committed to helping you on your NDIS journey.


Our provider registration number is 4050069517 and we are certified to provide services in areas of Low Risk Consumables and Assistive Technology (Level 1-3). NDIS Consumables belong to the Core Supports Category and cover products that you use on a daily basis:

  • Assistive products for Household Tasks
  • Assistive products for Personal Care & Safety
  • Personal Mobility Equipment
  • Assistive Equipment for Recreation

As a registered NDIS provider, Bettercarendis is there for you at the start of your journey. We are doing everything possible to help those with disability or chronic condition to get easy and quick access to a greater independence, greater choice of assistive products and better control of their NDIS plan and support budget. Enjoy the power to make your own choices around the support requirements you can easily find on


Bettercarendis helps NDIS Participants with the complex process to get NDIA funding requests authorised. When it comes to getting the most out of your NDIS plan, we are here to help you. More and more Bettercarendis will be able organise the funding request for you so that you don’t have to worry.

Our team is passionate and committed to support our customers achieve their goals and aspirations.

Bettercarendis changes the way you select and purchase those hard-needed supporting products that make you independent living possible. Simply select the NDIS Checkout Option on and we will take care of the rest. In the meantime, we will keep you posted on the progress your claim is making. Together bettercaremarket, Bettercarendis and the NDIS will make a difference by providing you with products that will help you in your journey to maintain and enhance your independence and confidence. We will continue to add new services and products every week to achieve a better outcome for you.

If you have any suggestions or special needs, please let us know. Call us on 1300 171 152.


How can you claim your NDIS allocated funds from Bettercarendis?


There are 3 ways you can register as a NDIS participant and use your allocated funding to purchase products from the bettercaremarket website.

Self-managed: you order with us and pay at checkout and then submit your claim to the NDIA yourself. For this process, you can just order with us online, without completing our Service Agreement. Use the invoice that we have provided as a proof of purchase for the NDIA. Please register and create your bettercaremarket customer account

Plan managed by an agency: you request a quote for the products you would like to order. Either we (or you) can forward this to your plan manager for approval. If appropriate, your plan manager will use the quote to make a claim. Once approved, the payment will be transferred to us. We will then process your order and send it out. 

NDIA managed: you order your products on the bettercaremarket website and checkout using the NDIS Checkout option or you call us to process your funding request. You will have to fill your NDIS details, register and create your bettercaremarket customer account . We will submit the claim on your behalf directly to the NDIA. Once it is approved, we will inform you by email, process the order and send it to you.

How can you use your NDIS budget from Bettercarendis and to purchase bettercaremarket products?

Bettercarendis provides a free service to NDIS participants by facilitating NDIS allocated funding authorisation. We will do the work for you at no cost. Just select your needed products on the bettercaremarket website and we will do the rest. On the website we’ve made it easy for you to find NDIS funded products.


NDIS consumables


On the bettercaremarket website many NDIS Consumables and Assistive Technology Products are available to you. Consumables cover purchases of everyday products or items required to manage your personal disability-related needs and don’t cost much.  The Consumables budget is flexible. Once an amount is allocated to your plan, you can choose how you are going to spend it, providing it is necessary and reasonable for your condition or disability.

Assistive Products for household tasks: key turners, kitchen trolleys, measuring cups & spoons, food preparation products, jar openers, reachers, modified eating aids, tap and knob turners, alarm sensors, seat belt reachers

Assistive products for personal care and safety: shower commodes, shower chair, bath aids, toileting aids, grab bars, cervical collars

Personal Mobility equipment: (walking frames, wheelchairs, walking canes, crutches etc.)

Assistive equipment for recreation tasks: (diabetes kit and bag)

Customer Service: Free call: 1300 171 152 or Email:; we are here to provide you with immediate advice

Bettercarendis can help you! If you have any questions about your NDIS funding or NDIA authorisation or if you are looking for expert advice choosing the right product, we are here to help.

In most cases, NDIS participants can pay registered NDIS providers directly. Items under $1,500 will generally not require a quote. For items over $1,500 the NDIA demands two quotes.


Click here to learn how you can pay using NDIS Funds with BettercareNDIS




BettercareNDIS can help. If you have any questions about your NDIS funding or would like expert advice choosing the right product,

Call us on 1300 171 152




If you need some extra general information on NDIS, visit those websites

About NDIS:

Supporting Families & Carers:

Accessing the NDIS:

My NDIS Pathway: